Personnel development

Social responsibility

KMG’s Code of Corporate Social Responsibility is developed according to the Company’s Development Strategy to ensure social stability of operations, provide social support to employees, contribute to the development of the regions of operation, promote social partnership, and grow human capital.

The Company achieves its key social responsibility objectives through the existing systems of internal communications between employers and employees, cooperation with local executive bodies and trade unions, and fair collective bargaining with employees.

KMG complies with the legal and regulatory requirements applicable in the Republic of Kazakhstan, as well as with international laws and treaties regulating oil companies, and is aware of its responsibility to shareholders, communities, and investors for the impact on the economy, environment, and society, for the creation of long-term business value, and for sustainable growth in the long run. All employees of the Company have the right to safe and healthy working conditions, recognition and fair evaluation of their contribution to the Company, assistance in enhancing their professional skills, and an open and constructive discussion of the quality and effectiveness of their work. The Company has a zero tolerance policy for discrimination by nationality, race, religion, age, gender, political beliefs or other grounds.

We promote meritocracy, fairness, and integrity while providing every employee with a workplace conducive to new achievements and assessing their respective contributions to the Company’s overall success based on merit. We also foster a culture of understanding and engagement, and support among our employees at all levels.

Social responsibility

Social stability

KMG strives to ensure social stability at its enterprises through a constructive dialogue with employee representatives and aims to prevent any protests. We make ongoing comprehensive efforts to maintain social stability, including measures implemented under the group-wide social policy. Among other things, we carry out scheduled activities to improve social stability in subsidiaries and associates, compile a Social Stability Index, leverage internal communications, engage with contractors.

To maintain social stability at our enterprises, we are implementing a 2022 action plan to enhance social stability at subsidiaries and associates.

The action plan relies on Samruk Research Services surveys carried out by the Social Partnership Centre at Samruk-Kazyna for all major KMG subsidiaries and associates. Samruk Research Services is a sociological survey that reveals employees’ mood, their social harmony, and the level of protest sentiment. In addition, the index helps identify matters of concern for employees of individual enterprises.

In 2022, KMG’s integrated index under Samruk Research Services was 74%.

Overall, social stability across KMG’s teams was assessed as satisfactory. In terms of social well-being, there was a decline in employee satisfaction with the level of wages, which was directly related to the last year's increase in prices for basic food and non-food products.

In 2022, there were 11 cases of dissatisfaction among employees of KMG subsidiaries and associates at the beginning of the reporting year against the background of the January events in the country as a whole. The reason for the said dissatisfaction was an increase in liquefied gas prices due to the transition to the market pricing mechanism, which in turn intensified the protest sentiment among employees of KMG subsidiaries and associates. In February 2022, some employees of Ozenmunaigas suspended work in Zhanaozen requesting a wage increase of at least 40%. Following negotiations with trade union leaders and meetings with employees, KMG made a decision to increase wages by 30% vs 2021 to stabilise the situation, ensure seamless operation of facilities and prevent further conflict escalation.

Alongside this, all KMG subsidiaries and associates developed their own road maps for five years (2023–2027) to improve employees’ working conditions and recreation. In 2023, KMG subsidiaries and associates plan to build over 40 social infrastructure facilities (canteens, administrative and production buildings, accommodation camps, etc.) and overhaul 115 social infrastructure facilities.

At the beginning of the year, there was a widespread dissatisfaction among third-party contractors over employee wages. To ensure social stability in the regions of operation, including the Mangistau, Atyrau, and Pavlodar regions, we worked to reduce the wage gap between KMG subsidiaries and associates and their contractors. To this end, 199 additional agreements were signed for the Mangistau, Atyrau, and Pavlodar regions. For more details, see the Subsidiary and Associate Interaction with Contractors subsection.

Employee headcount

KMG Group employs more than 47,000 people across its regions of operation. The actual headcount for KMG Group at the end of 2022 was 47,526 people, of whom 44,688 were full-time employees, while 2,838 employees were outstaffed.

Indicator Unit 2020 2021 2022
Actual headcount for KMG Group (consolidated) Employee 60,173 47,437 47,526
Indicator Unit 2020 2021 2022
 Male % 81 82 82
 Female % 19 18 18
Blue-collar employees % 92 92 92
White-collar employees % 8 8 8
Employees aged 31 to 50, including: % 60 59 59
 Male % 80 81 81
 Female % 20 19 19
Employees aged over 50, including: % 28 29 30
 Male % 82 81 81
 Female % 18 19 19
Employees aged under 30, including: % 12 12 11
 Male % 83 86 86
 Female % 17 14 14
Jobs created jobs 961 945 88
Of average headcount  % 1.6 2.1 0.2
Employment terminated Includes employees from consolidated companies with an ownership interest of 51% or above. employee 3,513 2,757 3,123
Managers at all levels, including: % 11 11 10
 Male % 82 82 82
 Female % 18 18 18
Turnover rate for KMG Group % 6 6 7 Includes employees from consolidated companies with an ownership interest of 51% or above.

Given that the Company operates in harsh and hazardous conditions, 82% of employees are male and 19% are female. Blue-collar employees account for 92% of the total headcount, while white-collar employees make up 8%.

In terms of age, the majority of employees (59%) are between 31 and 50 years old, and of those 81% are male and 19% are female.

Employees aged over 50 account for 30% of the total headcount; 81% of them are male and 19% are female.

The share of young people aged under 30 is 11% of the total headcount, including 86% male and 14% female employees.

In 2022, KMG created 88 jobs, which accounts for 0.2% of the average headcount. The number of employees whose employment was terminated in the reporting period is 3,123.

The percentage of employees who are managers at all levels is 10% of the total headcount. 18% (2021: also 18%) of managers are female and 82% (2021: also 82%) are male.

The 2022 turnover rate for KMG Group was 7% (2021: 6%).