Risk management and internal control
Corporate Risk Management System principles
Through risk management, the Company prevents the occurrence of risk events, which affect the achievement of strategic and operational goals, and mitigates their impact if they occur. Risk management is an integral part of the Company’s strategic planning, corporate governance and financial stability.
KMG has integrated the Corporate Risk Management System (CRMS) into its key business and management processes. The purpose of the CRMS is to ensure an optimal balance between the Company’s growth in value, its profitability and risks. The CRMS is a key element of the corporate governance framework, supporting timely identification, assessment and monitoring of all material risks, as well as application of timely and adequate mitigation measures. The CRMS established at KMG and its subsidiaries and associates covers all business areas.
The Company’s Risk Management Policy relies on the following principles:
The CRMS has the following goals:
- to ensure an optimal balance between the Company’s growth in value, its profitability and risks;
- to define key tools and procedures used by the Company to manage production/non-production risks;
- to define areas of responsibility of goal owners, risk owners, and risk factor owners in managing production/non-production risks;
- to define internal documents on risk management process.
The CRMS has the following objectives:
- to determine the Company’s risk appetite in line with its Development Strategy;
- to improve decision-making in responding to emerging risks / risk factors;
- to make sure that the capital is used efficiently;
- to prevent the occurrence of risk events that threaten the achievement of strategic and operational goals;
- to integrate the risk management process into key business and management processes;
- to build a top-down risk management approach, with risk management embedded across all management levels from top (KMG) to the line level (CODAP). This reflects an essential principle of the risk management process approach: risks are best managed locally, which helps to avoid the dilution of responsibility ;
- to create a risk management framework that will enable goal owners, risk owners, and risk factor owners to identify and assess risks by themselves, leverage standard risk management approaches and use them to develop risk management measures (controls);
- to provide a reasonable assurance to stakeholders that the Company manages risks effectively.
Risk management process
The CRMS is designed to provide a consistent and clear framework for managing the risks associated with KMG’s operations. The Company has a vertical risk management process and risk management system in place at all governance levels. Each officer is responsible for ensuring that risks are properly assessed during decision-making. Risk assessment involves a range of qualitative and quantitative tools factoring in risk probability and potential impact.
Goal setting |
Identification of risks / risk factors |
Assessment and analysis of risks / risk factors |
Risk management |
Monitoring and reporting |
Information and communication |
Creation of an internal environment |
The above risk management components foster a group-wide risk culture driven by the appropriate “tone at the top”, strong risk awareness and knowledge, and the accountability of risk owners / risk factor owners, as well as active risk management and timely reporting.
Risk appetite
The Company’s risk appetite represents its level of risk retention at which the Company is able to achieve its strategic goals and operational targets. It also caps the level of critical risks / risk factors that the Company is willing to accept.
Improving risk management
Initiatives to develop and improve the CRMS
KMG has been continuously improving its CRMS and consistently enhancing its risk management framework. To reaffirm its commitment to the continuous development and improvement of CRMS, the Company took a number of measures and steps in 2022:
- the Company’s Board of Directors approved the market risk hedging policy of KMG and its subsidiaries and associates;
- credit limits for foreign banks and Kazakhstani commercial banks were updated;
- the Company’s risk management documents and risk / financial risk reports were approved, with risks linked to adjusted 2022 KPIs, as well as updated quantitative risk appetite;
- the format of the risk register for production programmes of oil companies was updated and sections on the risks of production programmes for the forecast year 2023 were elaborated;
- a working group was established to analyse the impact of the sanctions on the Company’s operations. Daily and eventually weekly monitoring of sanctions risks was ensured. The Company’s Board of Directors, the Fund, the Ministry of National Economy of Kazakhstan, and the Company’s stakeholders regularly receive consolidated information on the impact of sanctions;
- the Company’s Management Board and Board of Directors are informed in a timely manner on key risks; the risk register, risk map, quarterly risk reports and risk appetite are reviewed. In 2022, the Audit Committee held eight meetings and reviewed 23 matters;
- international certification in sustainability and climate risks was obtained to improve the risk assessment of investment projects;
- KMG-Security provided training on the risk management system for its managers and employees (with all regional branches covered).
Plans to develop the risk management system
- Developing the CRMS (updating the CRMS Policy and standard rules for establishing a risk management process, regulatory and methodological documents).
- Implementing an action plan for corporate governance improvement in 2022–2023 in terms of CRMS, ICS, and BCMS following an independent corporate governance review.
- Launching and rolling out an updated version of the automated risk management system across subsidiaries and associates: organising trainings for KMG’s risk coordinators and risk managers of subsidiaries and associates in the use of the updated system, and ensuring its technical support.
- Fostering the risk culture.
CRMS participants
Board of Directors (BoD) |
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Audit Committee (AC) |
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Management Board |
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Risk Committee |
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Internal Audit Service |
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Responsible unit |
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Goal owners |
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Risk owners / risk factor owners |
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Subsidiaries and associates |
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Every employee of KMG / subsidiaries and associates |
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Internal Control System
The Internal Control System (ICS) is an integral part of CRMS. The COSO-based system includes five interrelated elements – control environment, risk assessment, controls, information and communication, and monitoring procedures. It is designed to achieve reasonable assurance that KMG will reach its goals across three key areas:
- improving operational efficiency;
- preparing complete and reliable financial statements;
- complying with Kazakhstan’s laws and KMG’s internal documents.
The ICS focuses on analysing business processes, timely identifying and analysing process-level risks inherent in KMG’s operations, as well as defining and analysing controls for managing these risks.
The ICS is integrated into KMG’s core and supporting business processes and includes procedures for promptly notifying the appropriate governance level of any material weaknesses and control bottlenecks, together with details of corrective actions that have been or should be taken.
The ICS is organised in line with the Internal Control System Policy, which sets out the goals, operating principles and components of the ICS and the Control System Guidelines, which define powers and responsibilities, operating procedures, internal control structure, performance criteria and forms of records.
KMG annually approves the ICS operation schedule based on the criticality ranking of business processes as well as recommendations by external and internal auditors. The schedule specifies when business processes will be formalised/updated and controls design analysed. Formalisation means the design and update of the existing risk flowcharts and matrices, along with business process controls. Improvement recommendations and areas for improvement are defined following the analysis of controls design performance. Similar activities are performed by subsidiaries and associates. The results of these ICS activities are from time to time communicated to business process owners, IAS, the external auditor, Management Board, and the Board of Directors of KMG.
ICS-related meetings and training sessions for employees of KMG and its subsidiaries and associates, which feature workshops, experience sharing, discussions of issues and their solutions, take place annually.
In 2022, KMG Risk Management and Internal Control Service continued its work to further implement and improve internal controls. Efforts were made jointly with business process owners to formalise internal controls for eleven business processes. Areas for improvement were identified and recommendations for the improvement of controls were prepared. Work is underway in line with the action plan to improve the ICS and BCMS at subsidiaries and associates. Subsidiaries receive assistance and methodological support in developing ICS documents (development of business process classifier, identification of business processes for the ICS schedule, analysis and comments/recommendations on draft flowcharts and risk and control matrices). KMG subsidiaries performed a self-assessment survey on ICS maturity (over 200 criteria) with respect to the following ICS components:
- control environment;
- risk assessment;
- controls;
- information and communications;
- a monitoring procedure.
A preliminary analysis was made of the internal control activities required for horizontal tax monitoring, including across subsidiaries. Employees responsible for risk management at subsidiaries received online training in ICS. The ICS was enhanced, with a Joint Internal Control Improvement Plan for KMG developed jointly by the IAS and the Risk Management and Internal Control Service (RMICS) to improve ICS at KMG and its subsidiaries.
In 2023, KMG’s Risk Management and Internal Control Service will continue to improve the ICS. The Company plans to continue formalising and analysing the controls design, providing recommendations on control procedures, carrying out internal control in line with the SAP S4/HANA project, conducting training for CEOs and heads of departments of KMG subsidiaries, strengthening its risk culture, and organising joint audits of IAS and RMICS (as agreed) at subsidiaries and associates subject to availability of risk matrices and controls for the respective business processes. In addition, RMICS specialists are engaged in the audit of financial and economic activities of subsidiaries and associates in order to verify self-assessment of internal controls.
KMG is aware of the importance of internal controls for the preparation and review of financial statements. This process involves providing reasonable assurance as to the reliability of financial statements and their conformity with applicable accounting standards. To this end, in addition to methodological documents defining the approach to the accounting of transactions and the preparation of financial statements, KMG group companies formalised and implemented an internal control process, including a risk matrix and controls over financial reporting. The effectiveness of internal controls over financial reporting is subject to regular review by independent auditors. On top of that, the following measures to prevent potential risks in preparing financial statements are in effect:
- annual approval of KMG’s consolidated financial reporting calendar;
- quarterly development and communication of the schedule for closing and preparation of financial statements across KMG Group;
- quarterly analysis of questionnaires for non-routine situations submitted by KMG group companies;
- quarterly assessment of the chief accountants at KMG Group (in terms of timely and correct presentation of financial statements).
Business Continuity Management System
The Business Continuity Management System (BCMS) is a set of processes and procedures aimed at identifying potential threats/risks and assessing their impact on the activities of KMG and its subsidiaries and associates, which provides the basis for improving the Company’s resilience to incidents by implementing effective responses capable of restoring its operations and protecting stakeholders’ interests, the Company’s business reputation, brand and value-adding operations.
The Company recognises the importance of having the BCMS in place and manages business continuity by identifying the necessary conditions and resources to develop and improve measures and tools to ensure business continuity in the context of threats and risks leading to business interruption.
The BCMS is organised in line with KMG’s Business Continuity Management System Policy and the Guidelines for the Business Continuity Management Process. The BCMS Policy defines the scope, objectives, basic principles, and model of the business continuity management system, taking into account the recommendations of the international standard in business continuity management. The Rules for the Business Continuity Management Process define the procedures for determining BCMS’ scope of application, business impact analysis, developing and approving the Business Continuity Plan (the “BCP”), BCP testing, monitoring and improvement of the BCMS, training and raising awareness of employees.
In 2022, the Risk Management and Internal Control Service analysed the impact of KMG’s critical business processes on its operations and updated them. It also made efforts to describe possible scenarios for the shutdown/suspension of critical business processes, among other things due to external factors, in the following six areas: 1) unavailability of staff; 2) unavailability of premises; 3) unavailability of IT systems; 4) unavailability of documents; 5) unavailability of key suppliers; 6) unavailability of specific equipment. In addition, the service outlined preventive and corrective actions to manage relevant incidents, while also making and updating the list of employees responsible for business process recovery, required equipment, IT applications and systems, as well as of suppliers and stakeholders.
In 2023, the Risk Management and Internal Control Service will continue to improve the BCMS. Efforts will be made to update the Business Continuity Plan, and similar work will be done at subsidiaries. The Risk Management and Internal Control Service will also continue to coordinate BCMS rollout across subsidiaries, provide methodological assistance, and conduct training for employees in charge and the management.
Corporate insurance
Insurance is central to ensuring robust risk control and financial management across KMG Group as it serves to protect the property interests of the Company and its shareholders against unexpected losses that may result from operations, including due to external factors.
The Group’s insurance function is centralised in order to enforce the unified corporate standard for insurance, which enables the Company to apply a comprehensive approach to managing continuous coverage. Independent appraisal of reproduction cost / replacement cost new (RCN) and risk assessments are also coordinated through risk surveys conducted by independent risk engineers across KMG Group.
KMG’s Corporate Insurance Programme includes the following key types of insurance coverage:
- insurance of core operating assets of the Company;
- public liability insurance;
- energy risk insurance;
A reinsurance company is only considered for reinsurance when holding a financial credit rating of at least A– on the S & P scale. The Company employs best industry practices in negotiating the optimal insurance and risk coverage terms.
Key risks
KMG operates in a constantly changing environment. Some risks can evolve over time, while their potential impact and likelihood can change in response to internal and external factors. KMG manages, tracks and reports key risks and uncertainties that can affect its strategy implementation.
During the reporting period, a number of risks materialised, but their negative impact was managed and minimised through risk mitigation measures.
Trend (over the year) | Risk description and likely impacts | Mitigation and management |
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Production decline risk The main external risk factors are power outages, failures of external electricity supply (for example, supply failures on the part of KEGOC, Mangistau Atomic Energy Complex and Mangistau Regional Electricity Network), and severe weather conditions. Key reasons behind power outages and supply restrictions:
Declines in production from mature fields is KMG’s key operational risk. |
The Company is running the Power Supply Reliability Improvement Plan, which sets out measures designed to reduce the number of emergency power outages and to mitigate the risk of production well shutdowns, while also describing mid- and long-term initiatives implemented jointly with power-generating companies and KEGOC, Kazakhstan’s system operator for power transmission. To maintain production rates at its fields, KMG: In addition, the Company is developing field reclamation projects and is planning to approve a roadmap for their implementation. The projects seek to introduce MET exemptions for any given period of time, promote site reclamation initiatives and drive up production volumes using the released capital. | |
Risk of lower transportation and sales volumes in the segment of oil exports Key risk factors:
Oil transportation restrictions, curtailment or suspension of production at the TCO, Kashagan and KPO fields and the Company’s operating assets, insufficiency of the tank farm capacities to meet the increasing supply. |
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Work-related injury risk Employees’ non-compliance with the established health and safety rules, and breaches of operational discipline may pose a threat to their life and health. Impact Violations of operational health and safety rules may lead to injuries, as well as production disruptions, financial losses, and reputational damage. In 2022, the Company registered 35 lost-time accidents and 36 employees who suffered injuries, including one fatal accident. | To prevent workplace accidents, KMG implements a number of organisational and technical measures that ensure:
Implementation of the Behaviour-Based Safety Programme and Behaviour-Based Driving Safety Programme in subsidiaries and associates continues. The Company has codes, policies, regulations, and corporate standards in place:
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Risk of emergencies or man-made disasters at production facilities The Company’s operations are potentially hazardous. KMG is exposed to the risk of damage to property, third parties or the environment caused by accidents, emergencies, or man-made disasters at production facilities. There were no major accidents in the reporting period. | To mitigate its production risks, the Company:
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Environmental risk The Company is exposed to the risk of adverse environmental impact and the risk of tougher responsibility for non-compliance with environmental laws. Impact Environmental risk materialisation may entail financial expenses in the form of fines, excess emissions charges, environmental remediation costs, as well as legal liability and escalating social and environmental tensions. | The Company’s priorities in environmental protection:
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Climate risks and low-carbon development In its operations, the Company faces risk factors related to energy transition and climate change, including:
These risks may have an adverse impact on operations of the Company as a major producer of fossil fuels and source of greenhouse gases in the form of higher costs, lower profits, and limited opportunities for further development. An increase in renewable energy generation can be expected in individual partner countries. It may lead to decline in demand for products supplied by the Company. | To mitigate the climate change risk and its effects, the Company:
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Geological risk The implementation of new exploration projects is always associated with geological risks arising from the uncertainty of geology: lack of hydrocarbon discoveries; failure to confirm or low recoverable oil/gas reserve estimates. Impact The Company’s operations are exposed to the risk that new projects and exploration drilling fail to discover commercially viable oil and gas reserves and/or that the discovered reserves will be lower than originally planned. | To address this risk, the Company:
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Social unrest in regions of operation The Company is exposed to the risk of unauthorised strikes. Impact Adverse impact on the Company’s reputation, disruption to operations and higher OPEX and impact on CAPEX and project schedules. Rising commodity prices, accelerated domestic inflation or continued weakening of the national currency may affect negotiations over changes to wages and salaries. Early in the reporting period, there was a wave of unauthorised strikes called by employees of the Company’s contractors and some of its subsidiaries and associates. The situation only got worse with the onset of the January events (the key demands focused on salary hikes and full-time employment contracts with the Company). The Company held negotiations with the leaders of the trade union committees and met with rank-and-file employees. As a result, KMG took steps to narrow the salary gap between the Company’s workers and contractor employees, and the situation went back to normal. | To mitigate social risks, the Company pursues a wide variety of initiatives:
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Liquidity and financial stability risks Liquidity, financial stability, and credit rating downgrade risks are KMG’s key risks. Impact Need to immediately repay current borrowings and Eurobonds. Inability to raise sufficient funds to finance the Company’s current and investment activities. In 2022, the Company maintained an appropriate level of liquidity and demonstrated adequate financial stability. | To overcome these risks, along with debt management activities and efforts to prevent liquidity shortages, the Company is focused on improving operational efficiency, clear prioritisation of capital expenditures, commitment to financial discipline, rationalisation of the Company’s asset and project portfolios, and transition to portfolio-based project management. The Company takes the following measures to prevent risks:
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Compliance risks Intentional corruption for personal or material gain, including for the benefit of third parties. The Company has zero tolerance towards any fraudulent actions regardless of the amount of monetary damage. Impact In 2022, there was no evidence of this risk being materialised. | The Company consistently implements and reinforces internal controls, embedding group-wide policies to prevent unlawful or wrongful acts of third parties or its employees, and maintaining the procedure for conducting internal investigations of unlawful or wrongful acts of its employees. The Company has adopted policies and standards in line with best global practices, while also committing itself to:
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Strong volatility of oil prices The Company is exposed to the risk of energy price volatility. Impact Oil price volatility may lead to significant changes in the Company’s performance, revenues, and cash flow. Oil price fluctuations in 2022 had no negative impact on the Company’s revenue and cash flow. | In the event of high oil price volatility and a drop in demand due to adverse developments in the global markets, the Company will take steps to ensure financial stability, including but not limited to:
The Company cooperates with competent state bodies on matters related to OPEC+ deal, implementing measures to stabilise the internal market and stimulate oil exports, and has internal reserves to deliver on its commitments. | |
Country risks and the risk of sanctions The Company operates overseas. Any significant adverse economic and political developments in a recipient country could affect the Company’s operations. Sanctions against certain countries, including sectoral sanctions, may affect the Company’s operations and its prospective joint projects. Impact Tightening of sanction laws may affect the Company’s operating, financial and investment activities, including through secondary sanctions imposed on the Company. | To prevent relevant risks, the Company:
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Cyber risks Intentional manipulations with the Company’s ICT system aimed at compromising its integrity, accessibility and security. Impact In 1Q 2022, we detected signals of an attack on the server infrastructure of the Company’s foreign assets. A technical quick response force took steps to prevent the attack with the help of relevant cyber security bodies. The Company protects against cyberattack risks not only the information in its possession and its hardware and software but also information provided to it by government bodies, shareholders, business partners, and personal data subjects. | To address this risk, the Company:
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Reputational risk The Company is exposed to reputational risk that affects its business reputation and relationships with investors, counterparties, partners, and other stakeholders. Impact In 2022, the Company faced various factors that could cause reputational risk to materialise. As one example, a group of fraudsters started spreading social media advertisements to raise users’ money for investments on behalf of the Company. These advertisements are misleading and fraudulent. To mitigate the risk, the press offices of KMG and its subsidiaries and affiliates promptly prepared press releases, messages and publications to be disseminated to the public through key national and regional mass media and social networks (Facebook, Instagram, YouTube). The Company also launched targeted advertisements to raise awareness about potential frauds, with fraud updates regularly posted in the news feed. Additionally, fraud reports were submitted to Google and YouTube. | The Company implements a range of measures to manage this risk, including publications in the media, holding of briefings, press conferences and management presentations highlighting various aspects of the Company’s activities and raising awareness among stakeholders. The Company tracks press mentions of its activities on a daily basis and promptly responses to unreliable information (rumours) published in media and social networks. In 2022, KMG launched a large-scale PR campaign to promote its IPO, which included:
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FX risk Currency risk is a potential negative change in the Company’s financial performance due to exchange rate fluctuations. Impact Appreciation of foreign currencies against the tenge may lead to higher KZT-denominated OPEX, lower margins and a negative impact on the Company’s financial results and performance. In 2022, tenge fluctuation against foreign currencies had no material impact on the Company’s financial results and performance. | Given the currency mix of its revenues and liabilities, the Company is also exposed to FX risk in its operations. The strategy for managing this risk involves the use of a holistic approach that considers natural (economic) hedging options. KMG ensures the optimal balance of assets and liabilities denominated in foreign currency, and calculates earnings considering the FX risk. | |
Tax risk The Company is exposed to the persistent risks of changes in tax laws and lack of clear interpretation, as well as the risk of increased tax burden and loss of entitlement to tax benefits. Impact Tax legislation in Kazakhstan is subject to frequent changes and varying interpretations. The tax authorities generally take a more conservative approach in their interpretation of the legislation and in tax audits. As a result, the management’s interpretation of tax laws applicable to the Company’s operations and activities may be challenged by the relevant tax authorities. The Company operates in a number of jurisdictions and is therefore required to follow complex transfer pricing rules, which may give rise to uncertainty and subjective interpretation. In 2022, this risk materialised, resulting in higher tax expenses, including heavier tax liabilities arising from the widening Urals-Brent spread. | The Company continuously monitors changes in tax laws, evaluates and forecasts the extent to which they can potentially impact its operations, while also following trends in law enforcement practices and considering the implications of regulatory changes for its operations. The Company’s specialists regularly take part in various working groups responsible for drafting tax legislation. To mitigate tax risks, the Company improves its tax administration processes and conducts tax audits. | |
Interest rate and commercial bank liquidity risk Higher global interest rates and lower financial stability of the banking sector can have a negative impact on the cost of borrowing, as well as the placement of idle cash. Impact Events of default of the Company’s counterparties may result in the failure to withdraw funds on their accounts in full or in part, which may adversely affect the Company’s financial results and force KMG to raise additional financial resources to meet its obligations. In 2022, no defaults, untimely or incomplete performance of financial obligations by second-tier banks were recorded. | To mitigate these risks, the Company diversifies investments in financial instruments in accordance with the treasury portfolio’s pre-defined limits and regularly monitors how idle cash is placed across KMG Group. Most of KMG’s earnings are generated in US dollars, while the main source of borrowing is the international lending market. For these reasons, the largest part of KMG’s debt portfolio is denominated in US dollars. The interest rates for servicing a portion of these loans are based on interbank lending rates, and their growth may lead to additional debt servicing costs. | |
Investment (project) risks The Company is implementing a number of projects in hydrocarbon exploration, production, transportation and processing, which could be exposed to significant risks associated with external and internal factors. The materialisation of such risks can significantly affect the success of these projects. Impact When running investment projects, the Company faces the risks of rising costs, delays in the commissioning of production facilities, and failure to achieve design parameters. | The Company regularly monitors progress against projects in the regions where it operates, making timely adjustments to project implementation plans as necessary. Where risk can arise affecting the timing, budget or quality of projects, mitigation measures may include negotiations with stakeholders, reduction of operating costs, optimisation of the investment programme, abandonment of unprofitable investment projects. We introduced a project management and investment decision-making system similar to standards adopted by global companies (Stage Gate Process). | |
Risk of changes in applicable laws, and litigation and arbitration risks The Company’s performance can be impacted by changes in applicable laws, including subsoil use, tax, currency, customs regulations, etc., as well as the risk of negative court decisions on court or arbitration disputes involving the Company. Impact In 2022, 6 lawsuits worth over | The Company continuously monitors changes in laws, while also evaluating and forecasting the extent to which they can potentially impact the operations of KMG entities. The Company regularly takes part in working groups to develop and discuss draft laws in various areas of legislation. The Company continuously monitors judicial and law enforcement practices, and actively applies best practices in resolving legal issues and disputes arising in the course of the Company’s operations. | |
Pandemic risk (COVID-19) The COVID-19 situation in Kazakhstan is relatively stable for now, with the infection rates on the decline. However, with the onset of the new season of flu and other acute respiratory viral infections, COVID-19 may overlap with these more conventional diseases leading to fairly severe cases of combined viral infection. The vaccination rates have also gone down. This erodes the herd immunity and makes infection risks more prominent. Impact In February 2022, KMG Group registered one pneumonia-induced fatality. |
As of December 31, 2022: more than 53.8 thousand employees of the KMG group of companies (82%) of the total number received the vaccine with the first component. Of these, more than 52.9 thousand employees (81%) received a full course of vaccination (both components). 18.9 thousand employees or (29%) in the KMG group were revaccinated. | |
Risk of terrorism Acts of terrorism and other violence against the Company’s and contractors’ personnel and assets Impact The Company operates in a number of countries where acts of terror and other criminal wrongdoings against the Company’s assets are possible. In 2022, there were no events when this risk materialised within KMG Group. | The Company takes a set of preventive measures, including:
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